Thursday, December 12, 2019
Designing - Implementing and Improving Processes Professional Success
Question: Discuss about theDesigning, Implementing and Improving Processesfor Professional Success. Answer: Introduction The critical analysis as well as reflection is important for personal as well as professional success. In order to become an active learner it is important to consider, analyze and gather learning from the various incidences. The previous experiences would help me to gain broader as well as deeper understandings regarding the organizational process. It is important to understand the business architectures of an organization which would foster the learning process. The business architecture can be defined as the design of the organization which would enhance the cooperation of the organization and aligns the organization with its strategic goals (Haeckel 2013). This paper would discuss the understanding of the implementation, designing and improvement of the processes in the organization. The importance of the management of the organizational processes is analyzes which would ensure organizational success (Haeckel 2013). The application of the learning process in the workplace would b e discussed. Discussion The subject helped me to understand the details of the organizational processes which would concern with the designing, implementation and the process improvements. My earlier perception regarding the organizational processes was that there is no fixed organizational process; however, it changed completely after I went through the subject. I have learnt that the aim of the business architectures help in the enhancement of the motivation level of the employees and the overall improvement of the operational processes. I understood that it is important to design suitable planning process for maximizing the operational efficiency. It is also important that there is fair utilization of the organizational resources which would help the organization to fulfill the organizational objectives (Cummings and Worley 2014). It is also important to know how to implement the different planning components in the actual organization. This would help in the process improvements in the organizations whi ch would increase the customer satisfaction rates which would eventually help the organization to achieve its mission. When I was being employed in a manufacturing company, initially, I was unable to understand the process of business operations, which was reflected in my work. My colleagues did not perceive me as a knowledgeable person and it created a bad impression of me. However, after studying the subject, I understood the importance of the designing, implementation and the process improvement initiatives that should be taken for delivering excellent performances. This made me to interact with the operational manager and understand the process followed in the organization. I understood the designing of the manufacturing process and how it was implemented in the actual organization. My learning in the subject has caused an increased awareness regarding the importance of the managing functions in organizations in order to achieve organizational success. There have been several reasons for this increased awareness. I understand that the business operations are changing at a rapid rate and these days the business processes are more complicated (Jeston and Nelis 2014). The various industries are evolving to a great extent with the intervention of technology such as mobile computing, cloud computing and social media (Hashem et al. 2015). There have been changes in the company architecture which has been fostered by the industry development (Christensen 2013). I understood that in the critical infrastructure industries such as chemical, manufacturing and the utilities, the relationship between the operations and thee I.T is becoming complex. These evident changes also need to be incorporated in the corporate strategy of the organization (Chang 2016). This makes it imp ortant to effectively manage the organizational processes. I have understood the fact that the management of the processes is important for ensuring the enterprise mobility. The companies are increasingly realizing the importance of good management of the processes since it provides a number of business benefits (Davenport 2013). The benefits may include increased brand awareness, customer retention, increased number of sales and increased productivity (Peppers and Rogers 2016). This has made me realize the increasing importance of the ability to manage the organizational processes. The ability of managing the processes in the organization would help in achieving the organizational goals since there is higher degree of planning and implementation. I have understood that there are different factors which contribute to the organizational success such as production process, assembling process and the efficient organization of the available resources. I have participated in a number of discussions and activities during my professional tenure which has influenced my view towards the designing, improvement and the implementation of the processes. I was involved in a number of seminars and conferences which were focused on the management of organizational processes, process improvements and others. This helped me to gain industry insights regarding the processes and aided me in gathering diverse knowledge from the experts in the concerned industry. There was interactive session which helped me to clarify my doubts regarding the management of the process. During my professional experiences, I have often pondered over certain critical issues and the seminars helped me to clear my doubts. This was also helpful in enhancing my knowledge regarding organizational process improvements. The group activities in my organization helped me to influence my views regarding how to implement the organizational processes. The practical tasks helped me to understand the real processes that take place in the organization and how to deal with them. It helped in the development of knowledge, skills as well as expertise to better manage the processes in the organization. The role plays in the organization helped me to identify how to design the management processes of the organization in order to ensure maximum process improvements. The real situation like role plays helped me to understand how to meet the design requirements of the project and then implement them in an organizational context. The knowledge gained from a number of different sources helped me to improve the processes in the organization. I would use the learning from the subject in improving the operations of the workplace. I would follow a systematic process for the implementation of my learning in my professional organization. The first step would involve the mapping of the operations process and decide on the processes that I want to improve (Kaplan and Atkinson 2015). I would use a flowchart for performing this step and explore each step in detail. The operational process may contain several sub-steps which should be taken into consideration. The second step would involve the analyzing of the process with the help of swim lane diagram so that the operational issues can be identified (Ezeonwumelu Kalu and Johnson 2016). There should be several information that needs to be collected such as bottleneck of processes, reason of frustration of the employees, costs of the processes and cause of prevailing issues in the workplace. This can be done with the help of Root Cause Analysis so that the actual problems can be tr acked. The third step would involve the redesigning of the processes so that the identified problems can be eliminated. This can be done by performing an Impact Analysis so that the ideas of the team can be taken into consideration (Bedarkar et al. 2016). This step can also use the risk analysis in order to identify the possible risks associated with the processes. It is important to identify the failure that may be associated with the operation process and then take corrective actions. The fourth process would include acquiring of the resources which are required to implement the new process in the organization. It is advisable to use a business case to demonstrate this step (Krajewski Ritzman and Malhotra 2013). The fifth step would include the communication and the implementation of the change. The change process should be communicated well to all the stakeholders. The sixth step would involve the reviewing of the processes and measure their potential impact on the organization a nd its resources. The theoretical aspects helped me to understand my capability and how it can be implemented in my future. This subject helped me to gain deeper understanding of the operation process. It would be helpful to me when I would join an organization. I have also learnt about improving the interpersonal relationships in the organization which has great impact on the process improvements. It would be easier for the organizations to initiate a change management process if there is good cooperation between the organizational members. The employee engagement measures would go a long way in improving the organizational processes as they would be motivated to deliver their best performance. Conclusion The critical reflection is important for improving the process management in the organizations. This is based on my previous experiences in the organizations. It comprehensively described the learning events of my life and derived inferences from the various processes related to the business processes. It showed the gradual progress of my learning in the process of designing, implementation and the process improvements. The increased awareness regarding the management of the processes is determined. The application of the learning in the workplace is explained with a step by step approach. This critical reflection would broaden the knowledge regarding process management and the subsequent improvement of the processes. References Bedarkar, M., Pandita, D., Agarwal, R. and Saini, R., 2016. Examining the Impact of Organizational Culture on Customer Centricity in Organizations: An Analysis.Prabandhan: Indian Journal of Management,9(2), pp.19-28. Chang, J.F., 2016.Business process management systems: strategy and implementation. CRC Press. Christensen, C., 2013.The innovator's dilemma: when new technologies cause great firms to fail. Harvard Business Review Press. Cummings, T.G. and Worley, C.G., 2014.Organization development and change. Cengage learning. Davenport, T.H., 2013.Process innovation: reengineering work through information technology. Harvard Business Press. Ezeonwumelu, A.N., Kalu, C. and Johnson, E.H., 2016. Development of swim lane workflow process map for sales and inventory workflow management information system: A case study of petrospan integrated services, Eket, Akwa Ibom State, Nigeria.Mathematical and Software Engineering,2(2), pp.57-65. Haeckel, S.H., 2013.Adaptive enterprise: Creating and leading sense-and-respond organizations. Harvard business press. Hashem, I.A.T., Yaqoob, I., Anuar, N.B., Mokhtar, S., Gani, A. and Khan, S.U., 2015. The rise of big data on cloud computing: Review and open research issues.Information Systems,47, pp.98-115. Jeston, J. and Nelis, J., 2014.Business process management. Routledge. Kaplan, R.S. and Atkinson, A.A., 2015.Advanced management accounting. PHI Learning. Krajewski, L.J., Ritzman, L.P. and Malhotra, M.K., 2013.Operations management: Processes and supply chains(Vol. 1). New York: Pearson. Peppers, D. and Rogers, M., 2016.Managing Customer Experience and Relationships: A Strategic Framework. John Wiley Sons.
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